Please be sure to include your extended health benefits Policy and ID numbers in your intake form, so that we can process your claim quickly and easily for you!

Every extended health policy is unique. We are unable to look into the specifics of your plan, including coverage amounts or balances remaining. We appreciate your understanding if your visit is unable to be billed directly due to the restrictions on your plan, an outage with the direct billing portals, or if your provider requests an audit of your billing. In these cases, we can provide you with a detailed receipt that you can submit for repayment.

  • GMS Carrier 49 and 50
  • Greenshield
  • GroupHEALTH
  • GroupSource
  • Industrial Alliance
  • Johnson Inc.
  • Johnston Group Inc
  • La Capitale
  • Manion
  • Manulife
  • Maximum Benefit
  • RWAM
  • People Corporation
  • Sun Life Financial
  • SSQ Insurance
  • TELUS AdjudiCare
  • Union Benefits
  • Pacific Blue Cross
  • Alberta Blue Cross
  • Canada Life
  • Chamber Of Commerce
  • Claim Secure
  • Cowan
  • D.A. Townley
  • Empire Life
  • First Canadian

extended health insurance
companies we can direct bill to:

  1. Select the ICBC specific treatments when booking online. If booking by phone, please specify you have an open ICBC claim, and have all your information ready.
  2. Please complete the online intake form we send you by email once you have booked and include the following information. Without all of this information, we will not be able to process your claim:
  • ICBC Claim number
  • Personal Health Number
  • Date of Injury
  • Your legal name
  • Your claim specialists name and phone number

As our reception staff needs time to verify your claim, we do require the above information before the day of your appointment to guarantee direct billing for your treatment.

*Please note that all ICBC appointments require a valid credit card or credit-debit card on file*

How to Book an ICBC-billed appointment:

Clinical Counselling

ICBC Counselling User Fee
  • Initial & Subsequent 50 min Sessions: $0


  • Initial 60 min Visit: $6.35
  • Initial 45 min Visit: $0
  • Subsequent 60 min Visit: $35.75
  • Subsequent 45 min Visit: $10.75


ICBC Acupuncture User Fee
  • Initial Visit: $14
  • Subsequent Visits: $11
ICBC has approved service coverage up to a certain amount per treatment, the patient will be required to pay the remaining user fee:

Coverage for ICBC Services:

Individuals who have been in a motor vehicle collision are entitled to 12 treatments for up to 12 weeks starting from the date of your accident. We direct bill to ICBC for:
  • Acupuncture
  • Registered Massage Therapy (please not only specific RMTs offer ICBC massage)
  • Clinical Counselling
  • Physiotherapy
  • Chiropractic Care
Our team of practitioners have a particular interest in treating whiplash, back pain, muscle tension and concussion injuries related to motor vehicle collisions.

ICBC direct billing: